There’s no denying that customer experience (CX) has looked very different in 2020. However, there’s still a question of how this strange year might affect expectations for CX moving forward.
In order to best understand our clients’ audiences, PriceWeber designs and executes strategic qualitative and quantitative research projects. Providing value to both B2B and B2C clients, our research and strategy combines human understanding and comprehensive data to develop and integrate brand insight into effective communication.
- Primary Research
- Secondary Research
- Consultation services
- Consumer Satisfaction (CSAT) review
- Consumer Sentiment (CSENT) review
- Brand awareness study
- Journey mapping
- Target personas
- Immersion sessions
- Competitive and Market analysis
- New product/service consultation
- Audience analysis