Connie Leonard, Author at PriceWeber

August 29, 2023

Social Media SOS: Turning Customer Concerns and Criticism Into Opportunities

For most of us, social media is an integral part of our daily lives, and it certainly plays a pivotal role in shaping public perception of brands and businesses. While positive feedback and glowing customer reviews can boost a company’s reputation, negative reviews and customer complaints can spread like wildfire and lead to a full-blown […]

Employee Engagement in Healthcare: 4 Ways to Reconnect

It’s a big challenge for many workplaces—how to effectively engage and connect with your employees through internal communications. During the pandemic, employees in countless professions leaned on internal communications to find out what was happening at the office when they were away. People came and went. Staffers heard through the grapevine about a new employee […]

The Value of Media Training

First Impressions Have Lasting Impacts Have you ever watched a talk show and noticed a guest fidgeting with their hands so much that you forgot what they were even talking about? How about a politician with a blank stare who appears to be reading from a cue card or a CEO who refuses to answer […]