Community banks have long been a trusted partner for individuals and businesses, yet as Gen Z’s banking needs continue to grow and diversify, many community banks struggle to capture their attention. In this edition of Compound Interest we’ll examine why a generation known for its values-driven decision-making has not been choosing community banks and how these institutions might succeed at attracting them.
Generation X (born 1965–1980) was the generation of injuries from plywood bike ramps, latchkey kids, and drinking from the garden hose. Their mostly Silent Generation (1928–1945) parents were anything but helicopter parents. Millennials (born 1981–1996) wore bike helmets, attended aftercare, and drank bottled water. As birth rates dropped from 3.5% to below 2%, their baby boomer (1946–1964) parents became more involved. In this edition of Plain Talk, we’ll look at potential generational changes to the family dynamics of eldercare and insights into the new “sandwich generation”: Generation X and millennials.
Does Gen Z spend their tax refunds differently than older taxpayers? The simple answer is, yes! Is now the time to talk about how tax refund season can fit into your marketing plans? Also, yes! After all, you know the old saying, “In this world nothing is certain, except death and taxes.” So, in this edition of Plain Talk, we’ll discuss Gen Z spending and how this generation spends (or pre-spends) their tax refunds differently from Millennials and other Americans. We’ll also discuss whether you should target their refund and how to best align and market your products or services to them during their annual influx of cash.
In this issue of Plain Talk, we’ll build on past articles and discuss how the convergence of digital and traditional media and the increase in on-screen time have evolved media expectations, particularly for young people. We’ll then discuss how technological advancements and generational preferences have evolved to better support this digital marketing dinosaur. In doing so, we’ll argue that in this blended digital world we live in, YouTube banner ads should be viewed as online billboards, and thus they should be bought and measured primarily as top-of-funnel awareness tools… just like roadside billboards.
When you think of Gen Z (age group 11-26) and media, a litany of words come to mind: social media, influencer, TikTok, Instagram, Snapchat, video games, Netflix, podcast, livestream, etc. But as far back as early 2017, research by Kantar Millward Brown found that 55% of Generation Z respondents view out-of-home (OOH) positively. This is consistent with their view of all traditional media (cinema 53%, magazines 51%). It’s also a whole 20 points higher than any online option (desktop display 32%, search 32%, and mobile display 30%). In 2018, AdAge/UNiDAYS affirmed this when they found “84 percent of Gen Zers surveyed said they pay attention to digital out-of-home ads in familiar media placements such as trains, malls, airports and taxis.” In this edition of Plain Talk, we’ll discuss why out-of-home (OOH) media is one of the most surprising Gen Z media trends and how to leverage it to reach this audience.
Gen Zers will decide, almost immediately, whether or not they are interested in something. This includes which brands they love and which businesses they hate. In a world where skippable ads and subscription services are the norms—where ads are optional and only require a quick swipe or click of the skip button to get rid of them—how can you use your marketing dollars to reach and influence this massive consumer segment? In this edition of Plain Talk, we’ll look at Gen Z media consumption. We’ll also offer three insights on using your media budget to reach, influence, and convert this audience.