Market researcher looking at data on computer monitors at PriceWeber in Louisville, KY

marketing research

Marketing research is more than just statistics. We excel at understanding our clients’ audiences through expertly designed and executed strategic market research projects. Our research process combines qualitative and quantitative methods to gather actionable human insights. Then our approach allows us to integrate findings into the briefs that help us deliver predictable growth for your brands. And isn’t that why you work with an agency?

Capabilities

Primary Market Research

Get valuable, firsthand insights into consumer behavior, preferences, and trends to make informed decisions and gain a competitive edge in your marketplace.

Secondary Market Research

With access to existing data and analysis, we can save you time and money while offering a full understanding of market trends, competitor strategies, and industry benchmarks.

Consumer Satisfaction (CSAT) Score Review

By measuring and analyzing customer satisfaction through systematic feedback collection, we help you identify areas for improvement to grow customer loyalty.

Consumer Sentiment (CSENT) Score Review

What are your consumers’ expectations and desires? Our in-depth analysis of consumer attitudes and perceptions reveals market mood, predicts trends, and lets you tailor strategies to better align your efforts.

Brand Awareness Study

A brand awareness study gauges consumer recognition and recall of your brand. Using these insights, we can explore the effectiveness of your current marketing efforts and provide alternative strategies.

Customer Journey Mapping

Looking for a deeper understanding of your customers’ needs and behaviors? We get it. Our customer journey mapping creates detailed visual representations of your customer experience from start to finish to identify areas for improvement.

Persona Development

Get ideas for more precise marketing strategies and product offerings thanks to detailed profiles of your ideal customers crafted specifically for your company.

Immersion Sessions

Honest, insightful feedback directly from the people who use your products and services is invaluable. Our brand immersion sessions create a direct line of communication between your stakeholders and your customers.

Competitive & Market Analysis

By collecting critical insights from various industry trends, competitor strategies, and market dynamics, we can help you identify opportunities for growth. Then we develop strategies to give you the advantage over your competition.

Audience Analysis

Demographics. Behaviors. Preferences. Life stages and mindsets. What are the particulars that make up your target? Audience analysis services from PriceWeber examine your customers from all angles to bring you more effective marketing strategies through personalized customer engagement.

Digital Session Recording

Is your digital experience optimized? We can capture and analyze user interactions with your digital platforms, unveiling valuable insights into user behavior and identifying frustrations that lead to bouncing, abandoning carts, and more.

Additional Tools & Capabilities

When we say we provide full-service market research, we mean it. Here are more of the capabilities we can put to work for your brand.

  • Attitudes and usage study
  • Brand tracker
  • Category trade immersion
  • Competitive messaging analysis
  • Product/service concept screens
  • Concept studies (positioning, creative)
  • Consumer segmentation
  • Customer ethnography
  • Eye tracking/shelf studies
  • Focus groups
  • Industry trends analysis
  • Internal stakeholder audit and interviews
  • Mobile diary
  • Need states analysis
  • Revenue modeling
  • Secondary research
  • SEO audit
  • Social listening
  • Voice of consumer research