Healthcare

Few industries demand as much balance as healthcare marketing. Each message must combine compassion with accuracy, and every effort must deliver measurable impact. Leaders in hospitals, clinics, senior living, and other organizations work to strengthen trust while navigating financial constraints. At the same time, they face constant pressure to remain transparent and fully staffed. It’s an incredibly demanding space that rarely (if ever) slows down.

Healthcare Marketing for Patient and Provider Engagement

Our Louisville-based team helps organizations meet those challenges through strategies grounded in research and creative work that connects with both patients and professionals. We expand patient reach and strengthening recruitment while keeping regulatory standards and brand integrity at the center of every plan. The result is marketing that strengthens reputation and produces measurable outcomes that align with real business goals. Our industry-specific capabilities include:

Service Line Growth Campaigns

Physician Referral Marketing

Patient Journey Mapping

Clinical Recruitment Marketing

HIPAA-Compliant Digital Advertising

Telehealth and Virtual Care Promotion

Reputation and Review Management

Community Health Education Campaigns

Crisis and Change Communication

Services

Strategic Planning & Research

Effective marketing in the medical and wellness space starts with understanding how people make decisions about care and how providers present their value. Our research and insights team studies existing data and published industry findings to uncover what drives patient behavior. When deeper understanding is needed, we design primary research tools that reveal how different segments evaluate providers and choose care options.

Digital Marketing & Patient Acquisition

Digital programs connect patients to care and create measurable pathways from first search to appointment. Visibility online is no longer optional for healthcare systems. Patients look online for urgent needs and long-term care, and those moments shape their trust. PriceWeber builds digital programs that meet patients where they are, connecting accurate information with thoughtful design that helps them choose care confidently.

Brand Strategy

A strong healthcare brand gives patients and providers a reason to choose and trust your organization. PriceWeber’s creative strategists helps health systems define what they stand for and how that message is expressed across channels. The result is a clear identity that supports service-line growth and creates lasting recognition in the communities you serve.

Recruitment Marketing

Recruiting and retaining skilled healthcare professionals requires marketing that reflects culture and purpose. Competition for qualified clinicians and staff grows tougher every year. Very few marketing agencies understand the challenges and opportunities in health systems talent acquisition like PriceWeber. Campaigns highlight what makes your workplace distinctive and share that message where candidates are most likely to notice it. Through storytelling that reflects mission and opportunity, your organization becomes a place where people want to stay and grow.

SEO & PPC

Search visibility ensures patients find your services quickly and accurately when seeking care. Patients begin their healthcare journeys online, often before contacting a provider. PriceWeber develops paid and organic strategies that improve how your services appear when people search for help. Let us give you a strategic advantage and remain competitive by helping potential patients find you first.

Public Relations & Crisis Management

Effective communication protects trust and keeps your organization steady under pressure. It’s imperative that your reputation and media presence are managed effectively. PriceWeber’s PR team offers a full selection of public relations services for healthcare, from crisis planning and management to media relations, clinic openings, and specialty clinician content. When questions arise, be ready to respond with clarity and composure.

Media Planning & Outreach

Strategic media placement ensures your message reaches patients and key community audiences efficiently. You may need to reach prospective patients to inform them of your amazing clinicians and services, or you may want to recruit new team members. The media team studies how people consume information and identifies the best channels to share your story. From digital media channels to traditional media, our media team knows the patient and recruiting media strategies that drive connections between patients and healthcare providers.

Reputation Management

Reputation shapes every patient interaction and can shift quickly in the healthcare environment. Our team monitors how your brand is perceived across media, reviews, and community discussions, identifying where trust may need to be rebuilt. By addressing perception early and communicating with consistency, PriceWeber helps protect credibility before small issues grow larger.

Social Media Marketing

Social media builds relationships and visibility for health systems within their communities. These platforms often shape how patients and employees see your organization. Our social media experts help health systems share stories that show care in action and keep conversations going where people already spend their time.

Creative Strategy & Collateral

Creative communication in healthcare must earn trust and simplify complex messages for patients, providers, and stakeholders. PriceWeber develops campaigns and supporting materials that bring clarity to your organization’s story. From awareness advertising to patient education tools and internal communication resources, every piece reflects your standards of care and helps audiences feel confident in their next step.

Website Design & Development

Your website is often a patient’s first interaction with your brand. It must deliver trust through a seamless digital experience of smart design and usability. PriceWeber builds sites that guide visitors to what they need while meeting accessibility and compliance standards. From practical website tools like find-a-doc applications and appointment setting to optimizing the online patient experience for healthcare practices like yours, our web team can custom-design the latest technology platforms to fit your needs. Structure and language work together to create an experience that builds confidence and supports measurable growth.

Photo & Video Production

Visual storytelling connects patients and communities to your organization’s people and purpose. Photography and video reveal the people and purpose behind your care. The generic, phony nature of stock photography and video no longer meets the expectations of marketing-savvy prospective patients who see stock images as “inauthentic.” PriceWeber’s award-winning in-house studio creates visuals that balance professionalism with authenticity.

Approach

Insight Before Action

Effective healthcare marketing begins with understanding people, not just patient volumes. We take time to learn how audiences perceive care, what influences their choices, and what barriers they face. This focus ensures every campaign, recruitment effort, or message speaks to real needs instead of assumptions.

Strategy That Works Inside and Out

A health system’s brand depends as much on its employees as its patients. PriceWeber aligns internal and external messaging so that staff feel connected to the mission they represent. This consistency builds stronger morale and a more believable public voice.

Precision With Purpose

Healthcare marketing budgets often cover both brand awareness and recruitment efforts, forcing teams to make difficult choices. We focus resources where they create measurable impact, helping teams defend marketing value in front of leadership while still driving patient acquisition and awareness.

Compliance Is a Creative Constraint, Not a Barrier

Healthcare communication has rules that can’t be ignored, but those limits don’t have to block creativity. Our experience in regulated environments allows us to create campaigns that meet compliance standards and still inspire trust.

Collaboration That Strengthens Teams

Marketing in healthcare works best when the agency behaves like an extension of the internal team. PriceWeber builds collaboration through clear processes and open communication that make teamwork efficient and transparent.

Data That Tells a Human Story

Analytics in healthcare marketing must connect to real outcomes, not vanity metrics. We translate performance data into insights that help leadership see how marketing improves both patient engagement and operational goals.

FAQs

How does PriceWeber handle HIPAA and other healthcare regulations in marketing?

All campaigns are built with compliance in mind from the start. Our team works with legal and privacy stakeholders early in the process to ensure every message, ad, or landing page meets required standards without slowing down execution.

Can you help us measure ROI from marketing across multiple service lines?

Yes. We connect marketing activity to measurable results, from first contact to confirmed appointments. This approach gives leadership a clear view of how marketing influences growth instead of just visibility.

Do you work with both hospitals and physician groups?

PriceWeber supports a range of healthcare organizations, from hospital networks to specialty practices. The structure of each plan reflects how decisions are made within your organization, whether through centralized marketing or independent departments.

How do you balance brand reputation with patient acquisition goals?

Brand credibility builds trust, which drives new patients to act. Acquisition campaigns reinforce that experience, creating growth that lasts.

Can you help with recruitment for nurses, physicians, and staff?

Yes. Recruitment is one of the biggest challenges facing healthcare systems, and our work includes campaigns that highlight culture and opportunity. We help organizations attract candidates who align with their values and mission.

How does your agency approach patient privacy in digital marketing?

Our digital strategy avoids any use of protected health information and follows privacy-first practices in audience targeting and data evaluation. We use insights responsibly to improve reach without compromising compliance or trust.

What makes PriceWeber different from other healthcare marketing firms?

Experience and accountability shape how we work. Many of our healthcare partnerships last for years because we integrate with internal teams and stay focused on measurable results that leadership can trust.

Meet the Experts

Brad Mercer
Sr. Vice President

Brad has spent years helping healthcare organizations adapt to changing markets and patient needs. His ability to uncover opportunity within complex systems helps clients build stronger brands and maintain steady growth.

Jonathan Bone
Co-President, Account Services

Jonathan combines a strong grasp of business fundamentals with experience guiding healthcare brands. He helps organizations translate complex services into messages that earn trust and encourage patients to take the next step.

Clients we’ve worked with