As a full-service agency with more than 80 clients, we often get asked our opinions on which CRM solution is best for a given client’s situation or if a certain CRM software is any good. While we have our favorites and can often provide insights on which is best for a client’s needs, the answer is they are all pretty good. The secret to getting results from your new CRM is in its implementation! In this edition of Plain Talk, join us as we take a deep dive into implementing a CRM system the right way.

“No-code” WordPress website builder plugins have gained popularity in the past decade. Their shiny promise of simplicity and ease in creating decent-looking websites without the need for coding knowledge is enticing. In this edition of Plain Talk, we’ll delve deeper into the world of no-code WordPress builder plugins. We’ll reveal the hidden truths, costs, and considerations that businesses and website owners should be aware of before choosing the proverbial easy button. By understanding their limitations, challenges, and potential drawbacks, we hope you can make more informed decisions about whether these plugins are the right choice for your needs.

By the end of 2021 we had witnessed a decade of digital engagement innovation, crammed into just two years. A revolution of necessity. And for the most part, people seem to love it. So what changes to customer engagement will continue to play an important role in 2022? In this edition of Plain Talk, we will list our top five picks for effective consumer engagement tools you should consider this year.

For years, you’ve had your website on a partner’s proprietary content management system. Why is now the time for a change? In this installment of our Plain Talk digital series, we’ll explain open source vs proprietary CMS (and why it’s time to switch to open source).

Guiding children requires nurturing, attention, and clear boundaries. So does managing the content of your website! It demands care and structure to prevent it from veering off course. Let’s explore three essential website content management tips using the principles of smart parenting to help you steer your website toward success and keep it on the right path.