
Controversial Ads From Barnes & Noble, Peloton, and More: Learning to Value Insight Over Intuition
As marketing professionals with years of experience, we’ve all learned to trust, to some degree, that little voice inside our heads that tells us when we may have stumbled across an idea that could be genius. Intuition. Inspiration. The gap in time and space where the magic happens. Creatives in our industry thrive on honing their intuition to drive new ideas and break new creative ground. But in today’s highly fragmented and diverse customer universe, many brands find out the hard way that real insight must guide intuition. In today’s Plain Talk article, we’ll noodle some cautionary instances where a well-written research and insight development plan could have saved brands a lot of money and heartache on controversial ads and promotions.