As a full-service agency with more than 80 clients, we often get asked our opinions on which CRM solution is best for a given client’s situation or if a certain CRM software is any good. While we have our favorites and can often provide insights on which is best for a client’s needs, the answer is they are all pretty good. The secret to getting results from your new CRM is in its implementation! In this edition of Plain Talk, join us as we take a deep dive into implementing a CRM system the right way.

In the dynamic world of digital marketing, platforms continually evolve. With over 140 million monthly active users, Twitch has emerged as a powerhouse for brands seeking to engage with diverse audiences under the age of 45. In this edition of Plain Talk, we’ll explore Twitch marketing in depth and help you decide if it’s right for your brand.

On December 6, members of Google’s “Internal Access” program (early adopters, influencers, employees, and researchers) flooded the web with videos of Gemini as the “CHATGPT slayer.” And then, just as suddenly, it fell silent as the public availability of Gemini was pushed to a later date in 2024. With details of the sudden change limited in online searches, we looked for answers by interviewing the one source we were confident would have the answers, Google Bard. In this edition of Plain Talk, we’ll find out what Bard had to say about the Gemini launch and the future of AI in marketing applications.

Peanut butter and jelly. Taylor and Travis. Sun and sand. Coca-Cola and the Olympics. Lowes and Building Homes for Heroes. Some things just go better together. For nonprofits and corporations yet to form a strategic alliance, a considerable opportunity awaits. There are many obvious (and less obvious) benefits, including brand perception, social impact, improved employee retention, and heightened community engagement. Forming the right partnership can provide incredibly important benefits to both the nonprofit and the corporate sponsor. In this edition of Plain Talk, we’ll delve into nonprofit-corporate partnerships. Find out why nonprofits and corporations should partner, why these relationships are mutually beneficial, and learn what criteria each should consider in their selection.

You may be as surprised as I was to find out that the infomercial industry is said to have generated nearly $250 billion in sales globally in 2022. Why are brands still resorting to decades-old sales tactics when there are so many options to promote their products online and through social? And why is this throwback approach still working for some brands? In this Plain Talk, we’ll look at old-school infomercials and how you can leverage the benefits of using infomercials for your brand.

In Santa Clara County v. Southern Pacific Railroad (1886), the Supreme Court held that the Fourteenth Amendment applied to corporations, legally establishing what is referred to as corporate personhood.
While this decision was based strictly on legal reasons, nowhere does the personhood of a corporation ring truer than in its brand. In this edition of Plain Talk, we’ll look at three famous quotes about the importance of personal authenticity and apply them to brand authenticity.

Show of hands if you’d watch a reality show called “Your Money or Your Life.” I mean, who wouldn’t?! I can picture the beautiful, backstabbing cast now.

Unfortunately (or perhaps fortunately), in this edition of Plain Talk, we’ll talk about how Google protects your money and your life when you’re searching online. More importantly, we’ll discuss what type of content Google expects from you as a business with a website that impacts consumers. Welcome to the world of YMYL–Google’s guidelines for websites that can impact a person’s quality of life. Learn what it is, why it matters, and how to make sure you’re implementing it on your website.

We’ve all seen them—60-second commercials that pop up during our favorite TV shows. In these commercials, everyone seems to be dancing, mountain biking, or kayaking to happy music while the list of potential side effects is described in the background. With revenues exceeding $600 billion, it is not surprising that pharmaceutical companies spent almost $8.1 billion last year on paid advertising, according to Endpoints News. Seventy percent of that was spent on linear TV. The top 10 pharma advertising brands alone contributed to a combined total of $1.68 billion in ad spend. But are they necessary? Do they work? In this edition of Plain Talk, we’ll address those two questions. We’ll also explore what the rest of us marketers can learn from pharma advertising—TV advertising’s fourth-largest industry.

Recently, we onboarded a new client with a rapidly growing technology company. The company needed help in several areas, but most importantly, they needed a new website. In reviewing their current website, we noticed a stock photo we laughed about because we were certain we’d seen it many times before. After a quick Google Images search, we found the same image on hundreds of similar and competitive websites. Understanding that even the biggest of brands can, at times, rely on stock photography, in this edition of Plain Talk, we’ll look at the two factors that lead to most stock photography fails. Plus, we’ll discuss how to best avoid stock photography and how to best maintain brand authenticity when stock is your only choice. Then, we’ll look at the present state of AI as an alternative.

From investment strategies and risk management to services for individuals, businesses, nonprofits, and governments—money and finances touch every aspect of life. If you’re a retail, commercial, or investment bank, credit union, savings and loan association, brokerage firm, or insurance or mortgage company, your website needs to be optimized for organic search. If you know this but don’t know where to start, read on. In this edition of Plain Talk, we will address things to consider before implementing SEO for financial services.