Building Patient Trust in Healthcare Through Storytelling

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Technologies often lack the human touch that comes with face-to-face interactions with a physician. This is where storytelling plays an important role in enhancing current trends and everyday marketing efforts. In this edition of Vital Signs, we will explore how organizations can humanize their brand and differentiate themselves through sharing stories.

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The Critical Importance of Brand Authenticity

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In Santa Clara County v. Southern Pacific Railroad (1886), the Supreme Court held that the Fourteenth Amendment applied to corporations, legally establishing what is referred to as corporate personhood.
While this decision was based strictly on legal reasons, nowhere does the personhood of a corporation ring truer than in its brand. In this edition of Plain Talk, we’ll look at three famous quotes about the importance of personal authenticity and apply them to brand authenticity.

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9 min read
Nov 21, 2023
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Fathers in Advertising: The Slow Death of Advertising’s Doofus Dad

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The doofus dad stereotype, which was a negative and inadvertent byproduct of the explosion in social change in the late 20th century, saw dads in not just ads but all media slide from their status as head of the household to the bumbling dads in popular TV series and commercials beginning in the mid-50s with Ralph Kramden. Just like purchasing a bad tie from Amazon or a bottle of cheap cologne, people only write about the doofus dad topic in the second and third weeks of June to commend Father’s Day every year. In this edition of Plain Talk, we’ll try to do something different. Instead of just complaining, we’ll discuss fathers in advertising and the shifts we see happening.

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8 min read
Jun 16, 2023
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Diversity and Marketing

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When we talk about diversity in marketing, we first have to identify that we’re talking about target audience diversity—racial, ethnic, and sexual diversity and inclusion. Marketing diversity can refer to a product or geographic diversification. This article is about the inclusion, exclusion, targeting, and stereotyping of women, minorities, and the LGBTQIA+ community and our industry’s efforts to improve. As marketers, our job is to be on the edge but not over the cliff. In college, we were told that we both mirror and mold our zeitgeist. So, while we were subject to the time and cultures of the said past times, we can and should still be judged for the directions we led.

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Stop Me if You’ve Heard This One Before: Humor in Advertising During Super Bowl 2023

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It’s that time of the year in ad land when we take a look at the commercials produced at exorbitant cost and placed at, well, exorbitant cost to give brands (and ad agencies) their thirty seconds of Super Bowl fame. But something seemed a little different this year, and it’s not just the absence of twenty different cryptocurrencies running ads. When we previewed 86 or so Super Bowl and “Big Game” related commercials and teasers, we began to notice that almost every single one was funny (or tried to be, bless their hearts). In this edition of Plain Talk, we’ll examine the sudden explosion of humor in advertising. We’ll also discuss why it’s happening now and what it means for the future of the business.

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7 min read
Feb 14, 2023
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How to Build a Trusted Brand: 5 Key Insights for Trust in Distrustful Times

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You already know the importance of trust but are you thinking about this important form of capital the right way? In this edition of Plain Talk, we’ll explore brands looking at trust as something to be built rather than just simply something to protect. You’ll also learn how to build a trusted brand using five key insights.

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7 Reasons to Create Black and White Advertising in a Full-Color World

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Many of our articles are about tangible topics, with acronyms like ESG, ABM, or GBP. Marketing, though, is about the mastery of both the objective and the subjective to help you best sell your products or services. In this edition of Plain Talk, we’ll discuss black and white advertising and seven reasons why your brand might choose to use this creative in our full-color world. We’ll also learn some of the psychological impacts it may have on your consumers.

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Real Self vs. Ideal Self In Advertising: When Do We Become Friends?

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In 1990, the Canon EOS Rebel camera ad featuring tennis star Andre Agassi boldly told us, “Image is Everything!” Back then, it certainly was something, but was image more important than it is today? You needn’t look any further than your friend’s and family’s social media pages to realize that the “ideal self” is still alive and kicking in 2022. In today’s edition of Plain Talk, we’ll juxtapose concepts that center on the concept of real self vs. ideal self in advertising and what we think that means for the future of brand relationships.