In-House or Agency for Media Planning? What Healthcare Brands Get Right (and Wrong)
Everyone in healthcare marketing wants to do media better. They want the easy button—press it, trim the budget, and watch the sales roll in. But in reality, the equation isn’t that simple. Consumers expect personalization and a seamless digital journey, yet they also bristle at the idea of advertisers using personal data to reach them. And let’s be honest—most people don’t even like ads. They just want you to show up, relevant and helpful, at the exact moment they need you. In this edition of Vital Signs, we’ll explore why more organizations are asking the same question: Should we build an in-house media team, or partner with an agency?