Blog - vital signs

There was a time, not so long ago, when healthcare marketing meant making sure your hospital had a good billboard and your practice showed up on Google Maps. But those days are over. Today, healthcare decisions are shaped less by proximity and more by trust, experience, and emotional connection. Today’s patients aren’t just looking for care, they’re looking for care they can believe in. And that has changed everything. In this edition of Vital Signs, we’ll explore how the rules of modern patient engagement have changed, what healthcare marketers need to do differently, and why empathy, authenticity, and personalization aren’t just nice-to-haves anymore-they’re the price of entry

Generation X (born 1965–1980) was the generation of injuries from plywood bike ramps, latchkey kids, and drinking from the garden hose. Their mostly Silent Generation (1928–1945) parents were anything but helicopter parents. Millennials (born 1981–1996) wore bike helmets, attended aftercare, and drank bottled water. As birth rates dropped from 3.5% to below 2%, their baby boomer (1946–1964) parents became more involved. In this edition of Plain Talk, we’ll look at potential generational changes to the family dynamics of eldercare and insights into the new “sandwich generation”: Generation X and millennials.

In healthcare, doctors, nurses, and other medical staff had no choice but to be present on the frontlines 24/7 during the pandemic, leaving them exhausted, in a state of burnout, and feeling under-appreciated. Healthcare workers left in droves, only worsening existing staffing issues caused by an aging patient population and healthcare retirements. In the healthcare industry, it is more important than ever before to retain these medical professionals, which is where internal marketing can be crucial. In this edition of Plain Talk, we’ll explain how a plan for better employee engagement in healthcare could lead to a happier workforce and possibly greater retention.

When we think of online influencers, it’s easy to instantly think of a celebrity or someone on Instagram with a blue checkmark by their name and one million plus-followers; sharing their favorite makeup or facial cleanser – but in reality, these types of influencers aren’t what’s driving the high user engagement rates – rather their micro-influencer counterparts are. In fact, when it comes to online influencers, bigger isn’t better. In today’s edition of Plain Talk, we’ll investigate micro-influencers in healthcare marketing. We’ll look at their sway on healthcare decisions and what you should do about it.

he healthcare industry has been slower to accept and embrace digital in the past, and it’s not completely their fault. Federal privacy regulations and other challenges made traditional advertising more appealing. In addition to traditional marketing, healthcare providers also made good use of in-office marketing tactics. In this edition of Plain Talk, we’ll take a fresh look at digital marketing strategies for healthcare.

You know that a healthy flow of great content is an essential way to inform and stay in touch with existing healthcare patients, and it’s also a way to help bring in new ones. However, you also know that the best content often comes from our healthcare professionals, physicians and experts who have never been more time starved. So how do you get the healthcare content you need while making sure you don’t risk interrupting care? In today’s Plain Talk article, we’ll provide you with some tools to help strike the right balance and explain why now is the time to improve your offering.