Reputation Rx: Building Patient Trust in the Digital Age
Patient trust now takes shape online long before a first appointment is ever booked. More than 80% of patients read reviews before scheduling, even when they already have a referral, and online sources are outpacing personal recommendations as the go-to for provider research. Healthcare organizations that actively manage their digital reputation through reviews, social presence, and transparent communication are better positioned to win and keep patient trust. Learn how to take control of your reputation before patients form their own conclusions.