PW Financial Services Marketing is a comprehensive marketing consulting practice backed by full-service agency capabilities. More than just an agency that “does” financial services, our practice was uniquely founded by a 30 year client-side marketing veteran in retail banking and wealth management. This means we’ve ingrained a client’s perspective into everything we do accompanied by a deep understanding and empathy for what our financial services clients need. Especially today this includes bringing innovative solutions to clients that help them better serve customers whose needs have changed as a result of seismic cultural shifts and new, primarily digital habits.

 

Whether working with our wealth management, retail banking, insurance or lending clients, PW Financial Services Marketing understands the depth of insecurity that financial service customers experience when making a decision to trust their financial future to a company. Likewise, we see and understand the challenges that financial institutions are facing with engaging Millennials. We specialize in developing customer insights that help our clients overcome the difficult trust issues involved with financial decisions. This helps our clients measurably grow their businesses whether that measurement be new loans, net deposits, assets under management, or new clients.

Brands Our Team Has Done This For


Hilliard Lyons logo
Eclipse Financial Group logo
Associated Bank logo
FarmCredit Mid-America logo
ARGI
BBVA Compass Logo
Citizens Bank
Vision Bank Member FDIC
Capital Now Funding Logo
North Square Investments Logos
FINRA
Our work in action

Hilliard Lyons

Company Rebrand

Hilliard Lyons animated image of wealth advisor office

Challenge

In 2017, Hilliard Lyons was prepared to introduce a rebrand of the company designed to better capture the essence of the firm. Outside of a handful of markets, measured brand and contextual awareness of the brand was at levels considered unhealthy by industry standards.

While the ultimate goal of firm marketing initiatives is always business impact, the decision was made to take advantage of the rebrand to build top-funnel awareness of Hilliard Lyons and its unique relationship-driven proposition with various prospective clients. In addition, the newness of the brand required simultaneous message testing to determine what messaging resonated with the audience.

Objectives were to increase brand awareness across key markets by 5-10 percent, increase engagement on and “vetting” of brand on new Hilliard.com website using standard engagement measures, and leverage media to message test different consumer propositions to provide messaging direction for future campaigns.

Solution

PriceWeber launched the campaign in twelve key test markets over a six-month period. We leveraged hyper-targeted TV, print, radio, display, pre-roll, native, and paid search across all key target life stage groups, pulsing media to maximize effect and optimizing creative based on digital performance. In addition, we applied custom research to everything from target client feedback to branch office signage visibility, earned media, competitive presence, and client market penetration to formulate a market segmentation guide that will define future media strategies.

animated digital display ad for Hilliard Lyons wealth management

Results

PriceWeber exceeded all expectations on the client’s defined objectives and while financial results are confidential, the firm also reported exceeding expectations for growth of assets under management.

  • Increased awareness avg.+27.1%
  • Digital performance +600-800%
  • Developed media strategy for ongoing marketing and for new markets
  • Creative test successfully defined messaging for each key life stage customer target.
Hilliard Lyons wealth management rebranded collateral materials

Skill Leader(s)

Jonathan Bone, Account Director PriceWeber Marketing, Louisville KY

Jonathan Bone

Sr. Vice President

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