Retail vs. E-Commerce: Do You Focus Too Much on Online?
Online sales are booming! E-commerce is the way! Brick-and-mortar stores are over!
To these paraphrased headlines, I have two words: Amazon Go. Here are another two: Amazon Style. And two more: Amazon Fresh. Yes, the world’s largest e-commerce retailer is actively pursuing a physical retail footprint, and they aren’t only ones. In today’s Plain Talk, we’ll discuss e-commerce vs. retail and why consumers still overwhelmingly prefer the retail experience.